Business Welcome New Work Visa Scheme

Businesses looking to hire talent from outside South Africa are optimistic about the department of home affairs’ introduction of a Trusted Employer Scheme to make the process easier, but are frustrated by current backlogs in the work visa system.

This is according to Xpatweb MD Marisa Jacobs, who told Business Times businesses are still suffering from backlogs caused by a decision to centralise work visa applications at the office of the home affairs director-general.

The decision was reversed last year and the function was returned to South Africa’s embassies worldwide, but the backlogs have put a strain on businesses hoping to recruit international staff with critical and rare skills.

Jacobs said the Trusted Employer Scheme, which should be gazetted by the end of the month, aims to help big business bring talent to the country more easily. “They want to offer those employers that are part of the scheme a more predictable migration process in the sense of documentation. Currently, depending on where you submit from, there are different documents required. They also propose shortened times of between 10 to 40 days turnaround for visa applications, which would be phenomenal.”

Jacobs said the last 18 months had been the roughest Xpatweb had seen in “many, many years”. She said the centralised adjudication system making embassies send applications to head office for processing had held up thousands of visas. “The last update was that it’s still over 50,000 applications that have not been adjudicated. The last update was that the department of home affairs would catch up by mid-2024, which I think is ambitious. We have seen a lot of applications processed, which is positive, but we have also seen the highest rejection rates.”

Jacobs said hundreds of Xpatweb clients were waiting for their visas and appeals to be processed, causing havoc for businesses. While home affairs granted a concession by extending visas automatically to December 2023, those who changed positions or employers would have to travel to their home countries to get a new visa. “It’s what I would call frivolous reasons that are not accurate or per the immigration act. It’s a function of trying to clear the backlog as fast as possible, so the result is unfortunately an inaccuracy that comes with working through them too quickly, forcing applicants to appeal decisions that end up at the department of home affairs again, exacerbating the problem,” Jacobs said.

Xpatweb had found itself taking the “legal approach” to resolve the delay in processing visa applications. She said while this was not the approach Xpatweb would usually take with the department of home affairs, it had a “massive impact”. US immigration advisory firm Berry Appleman & Leiden said in an advisory note that the Trusted Employer Scheme would be available to only 100 companies in the pilot phase, and more companies would be included after three months. “A company must demonstrate its financial capacity to employ a foreign national, its commitment to training programmes for South African citizens, and its status as a responsible corporate entity to qualify for the Trusted Employer Scheme,” they said.

The firm added that qualifying companies must make a R500m investment, employ at least 500 employees with 60% of them being South African, must be in a strategically important industry, have gross revenue of R35m or more, and have an existing skills transfer programme. Once the Trusted Employee Scheme is gazetted, companies will have 30 days to apply. Home affairs spokesperson Siyabulela Qoza did not respond to Business Times’s queries regarding the Trusted Employer Scheme, but said there were no work visa backlogs.

Please feel free to reach out to Xpatweb at contact@xpatweb.com for assistance.

Standard Bank and Xpatweb Event takes Deep Dive into SA Immigration Landscape

Considering this, Standard Bank held an exclusive, virtual conversation with Marisa Jacobs (Managing Director at Xpatweb) and Michelle Munemo (Head of International Diaspora Clients at Standard Bank of South Africa) for their clients on 21 June 2023. The session provided in-depth insights on the:

  1. Available options for those awaiting application outcomes;
  2. Implications of the extension issued by the Department of Home Affairs on pending applications;
  3. Update on Zimbabwean Exemption Permits (ZEP); and
  4. Various strategies one can consider, including a legal approach.

Munemo noted that the status of ZEPs remains a hot topic, especially with the Department extending their validity to 31 December 2023. However, attendees found the avenue of litigation particularly interesting, asking several questions on the matter, specifically how one can approach the legal escalation process.

Backlog Woes and the Legal Escalation Process

The first part of the webinar dealt with the Visa application backlog within the Department of Home Affairs (DHA) and how it has evolved. Jacobs touched on the withdrawal of the centralised adjudication system in 2022, which is the cause of the current backlog, and the measures the DHA has implemented to curb this issue.

These include the various concessions extending the validity of qualifying visa applications, appointing more Department resources, and easing Visa requirements. Whilst the DHA remains confident that these measures will assist in clearing the backlog by mid-2024, Jacobs did highlight that this might not be possible.

From this, Jacobs unpacked how one can navigate these backlog challenges and manage long overdue applications, which includes following a legal escalation process. As many attendees were unaware that litigation is a viable route for expediting applicable visa applications, several queries sprung up during this section. So much so, Munemo decided to pause and hold a Q&A session so Jacobs could answer these burning questions.

She then highlighted what the process may look like, stating that the DHA could approve a pending application at various stages during the legal escalation steps –

  • Sheriff approach to give matter attention.
  • Legal step as a follow-through.
  • Approaching the High Court that accepts applications marked as “URGENT” where facts support the application.

From there, Jacobs unpacked examples of High Court orders that Xpatweb has successfully obtained.

The next section covered the challenges with VFS and certain Embassies, along with the high volume of rejections. These challenges can be overcome by a sound appeal strategy and application roadmap which includes a “Litigation Ready” appeal and application.

The ZEP Extension, Ongoing Court Cases, and the Path to Permanent Residency

The second part of the session focused on ZEP holders, the ongoing court cases against the termination of the ZEP permit, and the recent extension announcement by the DHA.

ZEP holders now have until 31 December 2023 to apply for a mainstream visa or special application. The welcomed extension has left many ZEP holders wondering whether they should await an outcome of the ongoing court cases. Jacobs highlighted though, that regardless of who wins or loses these cases, an appeal is likely and as such certainty is not guaranteed with the outcome.

Further, she noted that getting a Mainstream Visa places Zimbabwean nationals on a direct path to gaining South African residency, something that ZEP holders should continue to consider.

From there, Jacobs shared several recommendations to employers of ZEP holders on how best to manage the current circumstances. These include ensuring their employees are on a valid ZEP permit or refugee or asylum permit and being well prepared for audits and the entire Mainstream Visa application process.

Jacobs emphasised that ZEP holders should continue to apply for alternative mainstream visa categories, such as Critical Skills and General Work visas.

The Court Judgements and Appeal

Since the webinar, the future of ZEP holders has changed yet again. On 28 June 2023, the Gauteng High Court in Pretoria declared the decision to terminate the Zimbabwean Exemption Permit (ZEP) programme unlawful, unconstitutional, and invalid.

The Court has ordered that the decision to terminate the ZEP be remitted back to the Minster for reconsideration, “following a fair process that complies with the requirements of Sections 3 and 4 of the Promotion of Administration Justice Act 3 of 2000 (PAJA).” Further, they ruled that Minster is liable for the cost of the application.

Now, the Minster has 12 months for re-evaluation, and pending a fair outcome, existing ZEP holders will “continue to enjoy the [previous] protections,” such as –

  • No holder may be arrested, ordered to depart, or be detained for purposes of deportation;
  • The holder may be allowed to enter or depart South Africa; and
  • No holder is required to produce a valid exemption certificate and an authorisation letter to remain in the country.

As suspected by analysts and Jacobs, the Minister released a statement on Thursday, 29 June 2023, stating that “the two judgments cannot go unchallenged as they set a dangerous precedent.” He has already launched an application for leave to appeal.

The statement goes on to say that the findings are “highly questionable” and involves “matters relating to a sacrosanct principle of separation of powers” – both of which are strong grounds for an appeal.

The Path Forward

The outcome of the ZEP court cases, and the subsequent appeal, only highlight the challenges one faces when navigating the ever-changing South African immigration landscape.

Jacobs appropriately closed her presentation by highlighting the need for a strict submission strategy and application roadmap. She encouraged all applicants and businesses to be fully prepared for the entire visa application process, including the possibility of taking the legal escalation route for an expedited outcome.

For greater success for these visa submissions, and to follow the route of legal escalation, it is best to consult with immigration experts, as they understand the complexities of the visa application process, and deal with the DHA daily, along with the intricacies of escalating a visa application.

Please feel free to reach out to Xpatweb at standardbank@xpatweb.com for assistance.